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How we protect your account and payment information

When you open an account with sicepattoto, your personal data and payment details are safeguarded through encrypted channels.

Encrypted account accessPayment data never sharedWithdrawal verification process

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What we collect and why

sicepattoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and identity details to comply with local verification requirements. When you deposit through DANA, OVO, GoPay or QRIS, we log the transaction but do not store your payment credentials on our servers. Withdrawal requests trigger a security check to

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confirm it's you requesting the funds. Your game activity and account balance are stored to deliver your lobby and settlement records. We retain this data for the period your account is active, plus the duration required by local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact us about your privacy

If you have questions about how we handle your data, want to access your information, or need to update your details, our support team is here to help.

Live Chat Open the live chat widget in your account dashboard. Available during Indonesian business hours, Monday through Friday, 08:00–18:00 WIB.

Email Support Send a message to our privacy team at [email protected]. Include your account email and the specific data you're asking about.

Account Settings Visit Settings > Privacy in your account to view stored data, adjust cookie preferences, or request a data export directly.

DATA SECURITY

How we keep your information safe

We use SSL encryption to protect all data transmitted between your device and our servers. Your account password is hashed and never displayed to staff.

SSL Encryption

All data between your browser and our platform travels through encrypted tunnels. This protects your login, payment information and account balance from interception.

Password Security

We store only encrypted hashes of your password. Even our support staff cannot see it. Reset your password anytime from the login page.

Two-Factor Authentication

Enable 2FA in Account Settings to require a code from your phone when you log in. This prevents unauthorised access even if someone learns your password.

Cookie Control

We use cookies to remember you and improve your experience. Disable non-essential cookies in your browser settings or opt out via our privacy preferences panel.

Data Retention

We keep your account data for as long as your account is active. When you close it, personal details are deleted within 30 days; transaction records stay anonymised.

No Third-Party Sales

We never sell your personal information. We share data only with payment processors and regulators where local law requires it.

Your privacy questions answered

We get a lot of questions about data handling. Read below for answers to the privacy topics our account holders ask about most.

When you close your account, we delete your personal information within 30 days. We keep anonymised transaction records for five years to meet regulatory requirements. You can request a final data export before closure.

Yes. Go to Account Settings > Privacy > Data Export and request a copy. We'll email you a file containing your profile data, transaction history and account settings within five business days.

We never store full payment credentials. When you deposit via DANA, OVO, GoPay or QRIS, the payment provider handles your details. We only store a confirmation that the transaction succeeded.

We use cookies to keep you logged in and remember your preferences. Essential cookies cannot be disabled, but you can turn off non-essential and advertising cookies in your browser or our privacy dashboard.

Only you and our support team can access your account. We restrict staff access to what's needed to help you. Your data is never shared with other players or third-party companies.

Change your password immediately via the login page. Enable two-factor authentication in your settings. Then contact our support team through live chat or email to report the incident.

We follow applicable privacy standards in the regions where we operate. Access depends on local law. For privacy rights questions specific to your location, contact our support team.

How we protect your account and payment information

Contact us about your privacy

How we keep your information safe

SSL Encryption

Password Security

Two-Factor Authentication

Cookie Control

Data Retention

No Third-Party Sales

Your privacy questions answered

01 What happens to my data if I close my account?

02 Can I download a copy of my data?

03 How do you handle my payment information?

04 Do you use cookies? Can I turn them off?

05 Who can see my account information?

06 What if I suspect my account has been compromised?

07 Does sicepattoto comply with Indonesia privacy law?

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